Use TellerConnect as an ATM!
Not only does TellerConnect allow you to interact with a live teller, it can now be used as an ATM too!
TellerConnect provides customers with live, interactive teller service via video teller kiosks. Kiosks are located at all Amarillo and Lubbock locations and most Midland branches. They can be accessed in the drive thru lanes and most branch lobbies. Recently FCB extended its TellerConnect hours to 6 a.m. until midnight, 7 days a week, to accommodate busy lifestyles. In addition to teller transactions, TellerConnect may now be used as an ATM too... 24 hours a day, 7 days a week!
For those new to TellerConnect, it is a revolutionary personal teller delivery system that allows you to interact with a live teller to perform a variety of transactions, such as: cash & check deposits, cash withdrawals, account transfers, loan payments, account inquiries and more. Customers will talk to Interactive Tellers, located right here in Texas, on a two-way screen, and have the option to pick up a handset for more privacy while inside our branches. With the exception of 5 major holidays, TellerConnect is available to our customers year-round.
As stated above, Interactive Tellers can handle almost any type of transaction; however, there are some cases that customers should still use in-branch services during business hours. These include: the purchase of a cashier's check, gift card purchases, cash back of more than $2,400, coin deposits and more than 10 item deposits.
While we have diligently worked to ensure that our kiosks are easy to use, our team members understand that some assistance may be needed, and we are happy to help in any way that we can. Please do not hesitate to reach out to us. After all, You come above all!