Coming Soon: Security Update

Your Security Above All

Your financial information and security is important to us. That’s why we’re improving our Online Banking platform to provide you with real-time cyber security defense. On April 27, we launched a security update to your Online Banking log in experience. This additional layer of protection confirms not only your credentials, but also the device you are using during log in. If the system detects a new device or suspicious activity, you may be asked to verify your identity with a one-time passcode sent to your cell phone.  

Simple Set-Up

For future identity verifications, all we need is a phone number. When you log into your Online Banking account through or our FCB Mobile Banking app, you will be asked to set up your verification phone number and choose your preferred delivery method — text message or phone call.

You will then receive a text message or phone call containing a passcode. Enter this passcode during log in to complete your phone number verification. Once entered, you will be logged into Online Banking.

How-To Video

Learn about the Security enrollment process with this step-by-step tutorial video:

Interactive Video Player

How will this feature work in the future?

This security feature will only be activated if it detects a log in attempt that falls outside of how you typically log in. When this happens, you will be prompted to enter a passcode during log in. The passcode will be sent to the phone you set up previously using your preferred delivery method. Simply enter the passcode to complete your log in.

Questions? Please call us at 844.322.8392.